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FREQUENTLY ASKED QUESTIONS

  • Where is Harlie's store located?
    Harlie is yet to have a store. Aside from participating in exhibitions, we operate as an online store.
  • Do you deliver? Is there a minimum order?
    Yes! We deliver to all areas in Jakarta. There is no minimum order. However, there is a delivery charge of Rp. 40,000 per address, for orders less than Rp. 960,000. For orders less than 1 sized 20x20 cake or 2 sized 10x20 cakes, they can be delivered using third party delivery couriers such as TIKI or bike couriers. For deliveries to areas outside Jakarta, please contact us for further information.
  • Do I have to pre-order? How far in advance should I place my order?
    Yes, you should preorder as our layer cakes are made to order. We recommend placing an order at least 2 days in advance, or 7 days during holiday seasons.
  • How many days can the cakes be stored?
    The cakes can last 3 - 4 days at room temperature. For a longer shelf life, we recommend storing your cakes in the fridge, as they can last up to 7 - 10 days.
  • What are the methods of payment?
    We accept cash on delivery and payment via bank transfer.
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